THE SOCIAL MANTHAN — International Payment Recovery Support for Indian Exporters
For Indian Exporters

You Shipped the Goods. Where Is Your Payment?

Your overseas buyer has missed the payment deadline, and repeated follow-ups haven't brought the money in. Explore specialist international recovery support for your overdue export payment.

Explore Your Recovery Options
For Indian exporters with unpaid overseas commercial invoices.
Invoice #4022 — 45 Days Overdue Buyer Unresponsive — $120,000 Pending Invoice #8831 — 90+ Days Overdue No Export Insurance? We Can Still Help. Invoice #4022 — 45 Days Overdue Buyer Unresponsive — $120,000 Pending Invoice #8831 — 90+ Days Overdue No Export Insurance? We Can Still Help.
The Problem

You've Done Your Part. But Your Buyer Hasn't Paid.

The Silence

The goods were shipped. The invoice was raised. The agreed payment date has passed. Your buyer may keep asking for more time, change explanations or stop responding altogether.

The Impact

Meanwhile, your business still has bills to pay. The money tied up in that invoice could be needed for suppliers, employee salaries, production or your next order.

When reminders aren't working, what can you do beyond waiting? Specialist recovery support can help you understand the options available for pursuing the outstanding payment.

No Export Credit Insurance?

You Didn't Insure the Invoice. You May Still Have Options.

Not every exporter has export credit insurance. But not having export credit insurance does not automatically rule out recovery assistance.

The transaction, supporting documents, buyer's circumstances and country all influence the options available.

Have an overdue export invoice without insurance? Find out whether specialist international recovery support may be suitable for your situation.

An Overseas Payment Problem Needs the Right Approach

Cross-Border Recovery Requires an Understanding of the Market

When a buyer is in another country, pursuing an unpaid commercial invoice can involve unfamiliar recovery procedures, different legal systems and local business practices. The situation can become more complicated if the buyer disputes the invoice, raises concerns about the goods or services, or stops responding altogether.

The Social Manthan offers Indian exporters access to international payment recovery support in association with M.A.H. International Corporation, a Switzerland-based specialist in international accounts receivable management and commercial debt collection. The service covers both disputed and undisputed commercial receivables, with the approach tailored to the circumstances of each case.

No Collection, No Fee

Pursuing an overdue payment shouldn't mean taking on another financial burden. International collection cases are handled on a No Collection, No Fee basis. With this model, you pay the collection fee only if money is successfully recovered.

Is This Service Relevant to You?

Who Can Explore This Service?

This service may be relevant if you're an Indian exporter who:

Has shipped goods but hasn't received payment.
Keeps receiving promises without payment.
Can no longer get a response from an overseas buyer.
Has an invoice that has been overdue for months or longer.
Is dealing with a disputed commercial invoice.
Has no export credit insurance and wants to understand the available options.

International commercial receivables can vary considerably in age, complexity and circumstances. The transaction details, supporting evidence, buyer's situation and relevant deadlines help determine whether a case is suitable for consideration.

Not sure where your case stands? Start by explaining the situation.

International Reach and Local Expertise

Cross-Border Recovery Requires an Understanding of the Market

Through M.A.H. International Corporation, the service draws on experience across 150+ countries and five continents, supported by a network of local attorneys and collection agencies in 63 countries.

This international network brings cross-border experience to the assessment and pursuit of overdue commercial receivables.

For Indian exporters dealing with unpaid overseas invoices, it offers access to specialist support informed by the realities of cross-border recovery.

150+Countries
5Continents
63Local Networks

Frequently Asked Questions

Can I explore recovery options without export credit insurance?
Yes. Not having export credit insurance does not automatically rule out recovery assistance. The options available depend on the transaction, supporting documents and circumstances of the non-payment.
What if my overseas buyer has stopped responding?
When reminders and follow-ups no longer produce a response, specialist international recovery support can help assess the available next steps based on the circumstances of the case.
What if the buyer disputes the invoice?
Commercial receivables may be disputed or undisputed. Support can cover both types of cases, with the appropriate approach depending on the nature of the disagreement, contractual terms and available evidence.
Can an older invoice still be considered?
Older invoices may also be considered. The age of the receivable, relevant deadlines, documentation and circumstances of the case will help determine the available options.
What documents might be needed?
Relevant documents may include invoices, purchase orders or contracts, shipping records, agreed payment terms and correspondence with the buyer. The specific requirements depend on the case.
How does No Collection, No Fee work?
The collection fee is linked to successful recovery, subject to the applicable terms and conditions. Any exceptions or additional expenses should be clarified before proceeding.
What happens after I submit an enquiry?
You provide basic information about your business and overdue payment. The next step is to understand the circumstances of the case and determine whether the service may be appropriate. Further information or supporting documents may be requested as needed.
Next Steps

Your Overseas Payment Is Still Outstanding. Take the Next Step.

If you're an Indian exporter with an unpaid overseas invoice, take the next step towards understanding your recovery options.

  • No Collection, No Fee
  • Global Network of 63 Local Partners
  • Handles Disputed & Undisputed Cases

Tell Us About Your Overdue Export Payment

Share a few basic details about your business and the outstanding payment to begin your enquiry.

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